A working quarry face at night, lit through drifting dust, with a single sodium lamp burning on the far bench.
If you could improve one part on the drill right now, which one would it be?
That's the whole conversation, and it's the first thing we'll ask. You don't need a part number, a drawing or a purchase order to start it — just the machine and the part that keeps costing you.
- (819) 642-0099 — a rep answers
- English or French
- Shipping across North America
- Or book a call from the home page
Who picks up
A GB rep, on the first ring.
Someone who knows the catalogue takes the call, hears what it's actually about, and puts you with the right person — a part to reverse-engineer, one to redesign, a bulk order, or support on an order already placed. In an industry where quotes take a week and nobody calls back, being easy to reach is not a small thing — it's most of why GB's customers are GB's customers.
What's useful to have in front of you
None of it is required. But if you have it, the first call gets to a straight answer instead of a follow-up.
What are you running?
Drill models and roughly how many units. It decides which half of the catalogue matters.Which parts do you replace most often?
Consumption is where cost actually lives — not list price.Any OEM part that feels overpriced for the life you get?
The clearest place for us to prove a difference on the first order.Where does the downtime come from?
Sometimes it's the part. Sometimes it's that nobody had it on the shelf.Anything you regularly can't get on time?
This is what reserved inventory is for.Who handles purchasing and inventory?
So we set the account up around how you actually buy.
The practical bits
- Where we ship
- Across North America, from the shop in Danville, Québec. Prices in CAD or USD, on the account.
- First order
- Deliberately small. One or two references — about two weeks for a first production run, then held in stock.
- How it's quoted
- No card, ever. You get a confirmation and an invoice with your terms, usually within 24 hours on business days.
- Language
- English or French, on quotes and invoices as well as on the phone.
- Company
- G.B Réseau Distribution Inc. — an independent distributor, not a dealer, agent or affiliate of any manufacturer.
- Part numbers
- Manufacturer names and numbers are their owners' trademarks, used only for identification and compatibility.